The new executive is promised Tuesday to Metra system of passenger satisfaction, a responsible fiscal policy and reforms internally to make his first priorities in the adoption of the third largest nation in the S-Bahn.
Metra directors unanimously appointed CEO Alex Clifford, 51, an official of the Los Angeles County Metropolitan Transportation Authority, Metra Executive Director and that.
Metra Clifford promised a "customer oriented" service.
"I intend to be on all lines and stations visited, often meeting passengers and hear what they have to say," said Clifford.
His first care was to create a customer satisfaction survey posted on the website metrarail.com Metra.
Clifford has also pledged to "adopt the technology.''The transit agency last year began accepting credit cards to purchase tickets and revised its Web site for the first time.
Clifford, a former Marine, will be paid $ 252,500 a year as part of a three-year contract. He officially takes over Feb. 11 to fill the vacancy after the suicide of longtime Chief Phil Pagano, Metra left.
In other Metra Board decided to keep William Tupper as assistant general manager at a salary of $ 235,000. Metra Tupper is a veteran of 30 years and has long served as chief operating officer.
Clifford comes to the Metropolitan Transportation Authority Los Angeles and Metro, where he helped to facilitate high-speed train in Los Angeles.
He also participated with the Regional Corridor Agency Southern California Rail Authority, known as Metrolink commuter trains, and the Los Angeles-San Diego Rail.
Clifford was previously CEO of Metro bus service. He also served as an alderman in Riverside, California
"Transit and transportation policies are in my blood, as you can see from my experience," said Clifford.
Metra Chairman Carole Doris Clifford describes as "big-picture decision-maker," and praised his leadership skills and financial management skills.
"It is the right man at the right time for this position," said Doris.
rwronski@tribune.com
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